Российское отделение IIBA
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Наша миссия — содействовать практике бизнес-анализа, повышать престиж роли бизнес-аналитика, вовлекать и поддерживать наших членов и партнеров по сообществу посредством информационно-образовательных мероприятий, наставничества и возможностей для налаживания связей. Мы способствуем постоянному профессиональному развитию и сертификации, соответствующей стандартам и практикам бизнес-анализа
One Size Doesn’t Fit All: Choosing the Right Service Desk Software
You may find yourself working on a project that wants to implement service desk software. But there’s a difference between Customer Service Management (CSM) and IT Service Management (ITSM) service desk software.
Your Instincts Are Data Too, And It's Time We Treated Them That Way
Russell Mears joined Business Analysis Live! to make the case that instinct is a form of compressed expertise that every business analysis professional should be treating as data.
Rebuilding Trust When One Stakeholder Group Gets Left Behind
At the end of a major software implementation project, every stakeholder group had a product they were happy with—except one. As we were set to go live, the most critical stakeholder management of my career was just beginning.